Do you cater for all ages?
We welcome visitors of any age, but the full experience we offer is more suited to adults
and older children (10+). We are a working farm, not a zoo or theme park. Our alpacas are friendly, but they are not pets. For safety
reasons, we limit the number of young children (under 6) in any group to eight.
Can I add more people to my group after I book
In most cases this is not possible as we have to organise several days in advance. Please assist
us by planning your visit and having final numbers before you book.
When is the best time of year to visit?
Although we welcome
visitors all year round, we recommend autumn and winter months as the weather is more pleasant and the alpacas are more attractive in
their cold weather fleece.
Can I just turn up any time?
No. Visits are by appointment ONLY, and you must book at least 24 hours
in advance. We are rarely available to greet unexpected visitors and do not accept same-day bookings. Unless you book
in advance you will almost certainly be disappointed. Also, during busy holiday periods, in particular, we are often booked out.
booked my visit; why is your gate closed?
This is a livestock farm. If there are animals in the paddock the gate must be kept
closed. A closed gate does not mean we are closed for business.
Do you accept credit cards?
We can process cards via computer,
but we prefer cash, cheque or bank transfer, as otherwise we have to charge you a 5% processing fee. We do not currently have an EFTPOS
Do you cater for people with disabilities?
Yes, we have a lot of disabled visitors. Our grounds and farm shop are wheelchair-friendly.
toilet facilities available?
Yes, at ground level.